No Problem! We'll get you taken care of. I'll just need you to check a couple of things for me. If these things look okay, then give us a call and we'll get this fixed:
- Campaigns Enabled - Make sure your campaign is set to active!
- No Conflicting Display Rules - Make sure your rules aren't canceling each other out.
- Custom code - Make sure that there isn't any custom code your developer may have added to tweak how our system works on your website.
If you've checked these 3 things and are still having issues, please take a look at the documentation for your platform.
Still having issues? Give us a call at 855.671.9889. We'll get you on the line with an implementation specialist and get the issue taken care of ASAP. If we're not in, please email us at firstname.lastname@example.org.